Real estate perfection at its best
Introduction: 2nd Storey Property Management is a real estate company dedicated to providing exceptional property management services across residential, commercial, and industrial sectors. With a strong focus on client satisfaction, innovation, and integrity, we strive to exceed industry standards and deliver unparalleled value to our clients.
Our Approach:
It is all about prioritising active listening and offering personalised, hassle-free solutions to provide exceptional service in the real estate industry. By being attentive to clients' needs and maintaining a high level of availability, our Sales, Rentals and Managing agent services create a seamless and tailored experience for each client.
Vision Statement:
To provide the complete management solution. Comprising superior levels of professional commitment, skill, integrity, responsibility and personal service - with the aim of solving all problems and queries and developing long-term relationships with our clients.
Mission Statement:
To empower our clients through comprehensive property management services, fulfilling the unique needs of each client, ensuring hassle-free homeownership as well as homerental.
Our Goal:
Our goal is to offer a comprehensive management solution that encompasses unparalleled levels of professionalism, skill, integrity, responsibility, and personalised service. We are committed to resolving all client problems and queries swiftly while fostering long-term relationships built on trust and mutual success. Our dedicated team aims to provide a superior experience for all those seeking real estate services, ensuring peace of mind and satisfaction at every step of the process.
Key Services:
1. Property Management: Comprehensive management of complexes, estates, residential, commercial, and industrial properties.
2. Rental and Sales Services: Expert handling of rental and sales transactions for various property types, including blocks of flats.
3. Tenant Vetting and Inspection Reports: Thorough vetting of tenants and professional inspection reports to ensure quality and security.
4. Rent Collection and Account Payments: Timely collection of rent, paying landlord accounts, and coordinating maintenance matters for hassle-free property ownership.
5. Buyer Assistance: Assisting buyers with bond applications and actively tracking the transfer process until completion.
Core Values:
1. Excellence: Striving for excellence in all aspects of our services to deliver exceptional results.
2. Integrity: Upholding the highest ethical standards and transparency in all interactions.
3. Client-Centric Approach: Putting clients' needs at the forefront of our operations and crafting customised solutions to meet their unique requirements.
4. Innovation: Embracing technology and innovation to enhance efficiency and deliver cutting-edge real estate solutions.
5. Reliability: Building trust and long-term relationships through reliability, professionalism, and dedication to exceeding expectations.
Company history:
2nd Storey Property Management was established in 2005 and grew into an established complex and estate management company. Sales and Rentals Divisions were launched in 2024, hand in hand with the appointment of experienced management and agents, which opened exciting opportunities for growth and expansion. This strategic move showcases our commitment to evolving with the market and meeting the diverse needs of our customers.
Competitive advantages:
We offer a comprehensive suite of services to cater for a wide range of clients.
With our tailored excellence in property care, we professionally manage all property services, from Sales and rentals to body corporate and homeowners association managing agent services.
Our employees:
Having a diverse team with experience from various industries is a valuable asset for 2nd Storey Property Management. This blend of backgrounds brings fresh perspectives, innovative approaches, and a rich set of skills to the table. When employees draw on their past experiences and knowledge, they offer unique solutions, better understand client needs, and provide exceptional service. Tailored to different preferences and requirements. This diverse collective expertise makes our team stand out and excel in the competitive real estate market.
Our Achievements:
Word-of-mouth referrals and client testimonials are powerful indicators of trust and satisfaction in the real estate industry. When your property management clients refer you and provide positive testimonials, it is a testament to the quality of service you provide. These endorsements not only validate your expertise but also help build credibility and attract new clients. These referrals and testimonials further enhance our brand reputation and establish us as a reliable and trustworthy choice for anyone looking to buy, sell, or rent properties, or to make use of our managing agent services.
At 2nd Storey Property Management, we are committed to redefining real estate services and empowering our clients to achieve their property goals with confidence. Partner with us for a seamless real estate experience tailored to your needs and backed by our unwavering commitment to excellence.